Speak Up
Report a Concern
If something worries you, tell us. You do not have to give your name, you do not have to be certain, and you will not get in trouble for raising it.
If someone is in immediate danger, call 911 now.
This form is not monitored around the clock. To report suspected child abuse directly to the authorities, contact San Mateo County Child Protective Services on 800-632-4615, 24 hours a day. You never need our permission to make that call, and you do not need to tell us first.
What to report
Anything that does not sit right with you. You do not need proof, and you do not need to have worked out whether it is serious. That is our job, not yours.
- The safety or wellbeing of a child or young person
- The conduct of a staff member, volunteer or board member
- The welfare or treatment of a horse
- A safety hazard or a risk of injury
- Money, fundraising, or how donations are used
- Discrimination, harassment or bullying
Raising something in good faith will never be held against you, whether you are a participant, a parent, a volunteer, a member of staff, a board member, or a neighbour who saw something over the fence. Retaliation against anyone who reports a concern is itself a breach of our standards.
What anonymous actually means here
We would rather tell you exactly how this works than let you assume.
The form asks for no name, no email address and no login. Every question about who you are is optional, and the contact box at the end can be left blank. Nothing identifying is saved alongside your answers unless you type it in yourself.
Two honest caveats. Like any website, our web server keeps ordinary technical logs, which we do not connect to submissions but which do exist. And a detailed account of a specific incident can sometimes make it obvious who wrote it, however carefully we handle it. If complete anonymity matters to you, keep the detail general, or use a device and a network that are not connected to us.
One limit we cannot get around. If a report suggests a child has been harmed or is at risk, our staff are mandated reporters under California law and have to pass it to the authorities. We cannot promise to keep that inside the organisation, and we would not want to.
Make a report
Ten questions, only three of them required. It takes a few minutes, and you can stop and come back.
What happens after you submit
- Your report goes straight to the people responsible for safeguarding. It is logged with a reference number and cannot be quietly deleted.
- Anything flagged as urgent is marked as such the moment it arrives.
- A report that names a person is never given to that person to handle. If a concern is about someone in leadership, it is triaged by a board member with no operating role.
- If a child may be at risk, we make the report the law requires us to make.
- If you left us a way to reach you, someone will come back to you. If you did not, we will not be able to follow up with you, and that is a fair trade you get to choose.
You can submit as many reports as you need to. There is no limit, and there is no penalty for being wrong.
Other ways to raise something
If you would rather not use a form:
Email safeguarding@savedbythesaddle.org. This reaches the safeguarding team directly. An email will show your address, so use the form above if you want to stay anonymous.
In person, to any member of staff or the board at Ocean View Stables, 2152 Olympic Way, Daly City.
To the authorities directly, at any time and without telling us: San Mateo County Child Protective Services, 800-632-4615, 24 hours a day. For an emergency, 911.