Privacy Policy

1. Introduction

Saved by the Saddle ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, register for a session, apply to volunteer, give, or contact us.

2. Information we collect

Information you give us

• Name, email address, phone number and mailing address

• What you tell us in a form, a registration or a message

• For participants: emergency contacts, and any allergy or physical limitation relevant to safely handling a horse, provided with consent and used only to keep participants safe

• For volunteers: application details, and the results of required background checks

• For donors: gift amount, date and the details needed for a receipt. Card details are handled by our payment processor; we never see or store your full card number.

Information collected automatically

• IP address and browser type

• Device information and operating system

• Pages visited and time spent on our website

• The website or campaign that referred you

• If you allow it, a small record on your device that fills in your details the next time you use one of our forms.

3. How we use your information

• Provide and manage our programs, sessions and registrations

• Process donations and send tax receipts

• Reply to you, and send reminders about sessions you booked

• Send occasional news by email, only if you ticked the box

• Keep participants, volunteers and horses safe

• Improve our website

• Comply with legal obligations

4. Text messages

If you give us a mobile number and tick a text message consent box, we may text you about the sessions you booked (transactional) or, if you also agree, with occasional news (promotional). Message frequency varies. Message and data rates may apply. Reply HELP for help and STOP to stop at any time. Consent is never a condition of registering, volunteering or giving.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Information sharing

We may share your information with:

• Service providers who run our website, forms, email, scheduling and payments on our behalf, under contract and only to provide those services

• Legal authorities when required by law, including mandated reports about a child's safety

• Emergency services or healthcare providers in a medical emergency during a session

We do not sell, trade or rent your personal information. We never sell, rent or exchange donor lists. Under California Civil Code section 1798.83 you may request details of any personal information we shared with third parties for their direct marketing purposes by writing to the address below. As a nonprofit public benefit corporation we are outside the definition of a business under the California Consumer Privacy Act, but we apply these protections regardless.

6. Data security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure.

7. Your rights

You can ask to see the personal information we hold about you, correct it, or delete it (subject to legal requirements such as donation records), opt out of emails and texts, and withdraw consent where we rely on it.